[How to order.]
1. Select your items from the Product category menu on the left.
2. Select the products from the list of products.
3. Select the size and quantity of items on the product page and click the "Add to Cart" button.
4. Once you have confirmed your order, click on "Proceed to Order".
To add other items to your order, please repeat the steps above.
5. If you are a registered customer, please log-in after entering your email address and password.
Once logged-in, please continue to (6). For non-registered customers, please proceed to the "Registration" page and complete the registration process.
6. Confirm billing and shipping information, then click the "Confirm Order" button.
7. Once you have confirmed the details of your order, please click on "Confirm Order".
8. Upon completion of your order, a confirmation email will be sent to the email address you registered with us.
[Prices]
The prices on our site are displayed in Japanese Yen.
Please refer to the individual product pages for pricing.
[Fees, Taxes, Customs, Etc.]
Prices shown on product pages reflect only the price of the item itself.
When shipping commercial goods internationally, there may be various taxes, customs clearance fees, etc. that must be paid in addition to the prices reflected on our website.
Please consult the relevant agencies in your area to determine if any of the above mentioned costs apply to your order.
[Payment Options]
Accepted Credit Cards:
We happily accept the following: VISA, Mastercard, JCB, AMEX, and DINERS.
We also accept payment via Paypal.
[Regarding Credit Card Payments]
Any office copy will not be issued for credit card payment due to our settlement system.
Please confirm payment details about your order with your credit card company.
*There may be situations in which you are unable to use your credit card, such as differences in name.
[Shipping]
Postal Service (EMS), Airfreight, Courier, etc.
[Shipping Costs]
Shipping costs may vary depending upon destination country, dimensions and/or weight of your package.
[Returns (10days return policy)]
We accept returns of all merchandise sold online via the WAVEONE KK store within 10 days of customer receipt of package. In the event that you are not completely satisfied with your purchase, please return any unused merchandise in its original packaging including any accessories for a refund.
Please note the following:
- We do not reimburse shipping costs on returns.
- If you are returning an item due to a manufacturing defect or an error on our part, you may send back the merchandise to us freight collect.
For further information on returns, please contact us using the contact form below:
[Disclaimer]
Please note the following:
WAVEONE KK will not be held liable for any injury incurred from use of our products, such as traffic accidents, etc.
When ordering products online, there may be discrepancies in the item you receive and the item on the screen. These include, but are not limited to color, fit, feel of material, etc.
We are not responsible for damage incurred during shipping. To ensure safe delivery of items, please inquire about the various guarantees, insurance, and different levels of service with your preferred carrier.
Please get in touch with us should you require clarification on any of the above points.
-Contact us-
